Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Files are not showing on Mac Finder
I have been using Dropbox for many years now. Recently, some files are now showing up on Mac's Finder (I am using a Macbook Air M2 with Sonoma 14.2.1). Latest Dropbox desktop app version. Files ...
Here are two screenshots of the same folder. The one with 6 items was navigated to through the finder. The one with 18 items was visible after opening a file from my recent documents in illustrator and saying "reveal in finder." I'm lucky my work is still in the recent documents.
I hope these images help you to understand what I'm trying to communicate.
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorThanks for the screenshots! Have you restarted your computer in the meantime?
What’s the current syncing status of your Dropbox app, as well as its app version?
Are you seeing all files on your web account?
I have restarted a couple times. The files are visible in my web account and sync status says everything is up to date.
Side quest: I used to have a bunch of contextual dropbox tools that would pop up if I right clicked on something in the finder, this no longer happens. Bug or feature?
- Nancy
Are you missing the Dropbox context menu options, when right clicking on a file within your local Dropbox folder?
Have you tried refreshing your Finder with these steps?
I'm not missing these Dropbox context menu options, but I am still only able to see results in Finder when I have Search: "This Mac" enabled. ✅
Unfortunately, and frustratingly, when I want to search within my massive Dropbox folder and have Search: "Dropbox" selected, no matching search results within this directory (or any nested/children folders) appear — even when I know the file is there. 😡 ❌
---
Dropbox didn't seriously remove the ability to search directly in Finder for files/folders that are stored in /Dropbox, did it? (Imagine if Google Drive, Mail, Pages, Word, Excel, iCloud, and every other app required you to search that way after previously allowing to search all remote servers you subscribe to from Finder. Oh, I remember, Google Drive did this previously and lost tons of customers to Dropbox. Hopefully, consumers and business owners don't get tossed to the side from Dropbox this time.)
---
---
Update: Search results in Finder is solved by following these instructions here in macOS Sonoma.
- NOTE: I just deleted and reinstalled Dropbox—not through the Advanced Reinstall—so when I reinstalled Dropbox, I opted not to upgrade to the File Provider version due to its known limitations, so my Dropbox folder is in my Home folder on macOS.
no syncing and no solution...its been months
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
