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Formatting Issues in Word Document versus Dropbox
Good Afternoon,
After speaking for several minutes with an online specialist, we determined that my issue could not be correct - which is why I ended up here per Natasha in support.
Whe...
- Hi LEDDesigns, thanks for contacting us!
In general, the Dropbox site is able to preview certain documents in the built-in previewer.
However, it isn't 100% accurate when compared to viewing a file in its native app or service, as certain features and formulae can't be parsed by the previewer, which is why the doc looks normal on Word Online.
If you want people to view the document as is, I'd recommend asking them to download the file to open in their own app so that it renders normally.
Hope this helps to clarify matters!
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi LEDDesigns, thanks for contacting us!
In general, the Dropbox site is able to preview certain documents in the built-in previewer.
However, it isn't 100% accurate when compared to viewing a file in its native app or service, as certain features and formulae can't be parsed by the previewer, which is why the doc looks normal on Word Online.
If you want people to view the document as is, I'd recommend asking them to download the file to open in their own app so that it renders normally.
Hope this helps to clarify matters!
In general, the Dropbox site is able to preview certain documents in the built-in previewer.
However, it isn't 100% accurate when compared to viewing a file in its native app or service, as certain features and formulae can't be parsed by the previewer, which is why the doc looks normal on Word Online.
If you want people to view the document as is, I'd recommend asking them to download the file to open in their own app so that it renders normally.
Hope this helps to clarify matters!
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