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djessel
6 years agoExplorer | Level 4
GarageBand session (.band) files
I exported a .band file (GarageBand project) to Dropbox, then later copied it and tried to open it again on GarageBand. I got an error that GarageBand couldnât read the file format. When I contacted ...
Daphne
Dropbox Community Moderator
6 years agoThanks for checking on that djessel, and apologies for the delayed reply here!
Were you editing this file only through your iPhone, or also through the Mac version of the GarageBand app too?
Can you let me know how much space you have free on your device's storage?
From some digging, I can also suggest trying out some of the steps outlined here, which was suggested for another person receiving the same error message that you mentioned.
djessel
6 years agoExplorer | Level 4
Hi Daphne,
Thank you for getting back to me on this... to answer your questions, I only edited the file through my iPhone, and I have 10 GB of free space left on my phone.
Also, I tried doing what Apple support suggested on the link you gave me, but still the file will not open in GarageBand.
I think I may have mentioned this, but when I presented the issue to Apple support via a phone call with them, they insisted that the problem was with Dropbox and that the file was somehow changed/damaged when I first copied it over to my Dropbox acct.
Best regards,
Drew
Thank you for getting back to me on this... to answer your questions, I only edited the file through my iPhone, and I have 10 GB of free space left on my phone.
Also, I tried doing what Apple support suggested on the link you gave me, but still the file will not open in GarageBand.
I think I may have mentioned this, but when I presented the issue to Apple support via a phone call with them, they insisted that the problem was with Dropbox and that the file was somehow changed/damaged when I first copied it over to my Dropbox acct.
Best regards,
Drew
- Daphne6 years ago
Dropbox Community Moderator
I see, it would be difficult to know for certain where the issue occurred there djessel.
It certainly wouldn't be expected that the file becomes corrupted when uploading to Dropbox, but perhaps there was an issue when the file was exported or during upload.
Perhaps one last step I can suggest would be to create a new project and see if you can import the info from this file.
- djessel6 years agoExplorer | Level 4OK - that makes sense... I just did the exact same thing (on my iPhone, as before) with a completely different .band file, and got the exact same error after exporting it from Dropbox back into Garageband. Here is a link to the file on my Dropbox: https://www.dropbox.com/s/bnr76dm8bmdqm7l/No%20Regrets%20%28Latest%29.band?dl=0 So I'm convinced that the problem is with Dropbox. I'm surprised you've not come across this before. I also had my daughter try it with some of her Garageband files and the same thing happened. Last question: isn't there a "tech wiz" employed at Dropbox who can examine my original file and fix it for me? Thanks Drew
- Walter6 years ago
Dropbox Community Moderator
It could all be coming down to the file type djessel, GarageBand files are known to be package files.
Those files appear to be a single file when viewed on an Apple computer or iOS device but they actually contain many other files and are represented as a folder on non-Apple computers and most web browsers.
To ensure compatibility across your devices in the future, you can follow these steps to upload those files.
What were the steps you followed when you first uploaded the mentioned .band file to your account?
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