We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
CHCLS
3 years agoNew member | Level 2
Getting an error (5XX) on the website
Hello DropBox,
Currently receiving Error (5XX). How long does it generally take to resolve this?
Thank you!
- 3 years ago
J and the J
3 years agoNew member | Level 2
Hi there
I tried a few times to login to Dropbox, but I keep receiving an error message: "Error 5xx". I also tried with my phone and can't access at all. Does anyone know what that could cause?
Fernando Luengo
3 years agoNew member | Level 2
Me sale el error 5(xx). Qué puedo hacer???
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!