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usertsf's avatar
usertsf
Helpful | Level 5
2 years ago

Grid view zoomed in too far

Hi, I am on the android version of the app. When I try to look at my files using grid view, the view is zoomed in too far so that there are only four files on screen at once, whereas before the grid ...
Android
Mobile
Preview
View
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi there usertsf - sorry to hear you're having issues with this.

 

Could you please clarify your device's exact OS version and the version of the Dropbox mobile app installed there too?

 

If you could also send us a screenshot so that we can have a visual too, I'd appreciate it.

 

While at it, does the list view help at all?

 

Keep us posted! 

usertsf's avatar
usertsf
Helpful | Level 5
2 years ago
Phone is Android Version 12

Dropbox is version 354.2.2

I don't care about list view and never use it.

There is no option I can find to post a screenshot here.
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey usertsf, if you're reaching out from your mobile device, you might want to request the desktop version of the Community, to see the camera button to attach your screenshot.

     

    It should be right above the reply box.

    • earthlingJen's avatar
      earthlingJen
      Explorer | Level 4
      2 years ago

      Hi I am having the same problem and it looks like this

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Thanks for posting here too, earthlingJen!

         

        I tested this on my end as well, and if you scroll down a bit, you should be able to fit 6 files/folders in your screen, while on grid view. 

         

        I’ve passed your feedback on this though to our team, so that they can take it into account.

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