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israel 5656's avatar
israel 5656
New member | Level 2
2 years ago

Help fixing file. I can't view it on the website

my file wont open has a alien ship how can i get it back to word

1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi there israel 5656, sorry to hear you're having issues with this.

     

    Could you please let us know if you can open the file normally on your device after downloading it from our website?

     

    If not, have you tried renaming it to add its extension depending on the file type to see if it helps? 

     

    Keep me posted! 

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