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Vajjie
2 years agoNew member | Level 2
Homepage popup won't go away
When I login I get a popup in the right bottom corner of the screen about getting used to a new home page. I really can't see that much different about the home page but anyway, it has 2 options: ski...
Mark
Super User II
2 years agoWhich version of Dropbox are you using Vajjie ? If you mouse over the icon on the status bar it should tell you.
It will be something like 194.4.6267
- Vajjie2 years agoNew member | Level 2
I'm not sure where to mouseover. I tried the icon top left next to the word Dropbox and nothing came up, but when I'm logged in it does not have a status bar.
This is a desktop version. Are you talking about an app?- Mark2 years ago
Super User II
Im on about the desktop version. If you mouse over its icon on the status bar (i.e. next to clock) it should tell you what it is
- Vajjie2 years agoNew member | Level 2
There is no status bar. I tried opening in Firefox and Chrome and there is no status bar at all. The bottom of the page has a deep black band with all the links on, but no area of that either las a logo or reacts to mouesover.
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