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Solved
How can I download a large folder to my external usb stick?
Device Macbook Air M2, 2022 Operating System/Browser (if using the web) (macOS Tahoe Version 26.3) Dropbox App Version (243.3.6860)
Question or Issue
If anyone can hop on a video call and he...
Thank you DropBox community for the suggestions.
It appears my USB stick that I ordered online was not authentic and was the root of the problems. I bought it from Shopee platform in Thailand and the price was too low for the description/quality of the usb stick, which I did not realize at the time. So to clarify, it was a hardware issue - neither due to my laptop or at DropBox end. Perhaps the confusion/unusual part was due to the other folders and files copying with no issue.
I just acquired a reputable 1TB SSD hard drive (brand Kioxia) from a brick and mortar store and the problem folder 'camera uploads' has already been successfully copied and saved from DB app with over 26,000 files transferred in approx. 90 minutes. I did this in 3 batches as it seems from my research one can only transfer 10,000 at a time.
I'm slightly embarrassed, however perhaps the DB community experts (wink wink) should have possibly identified this as the cause! Process of elimination - so I would suggest for people with future similar issues to check the most rudimental potential causes first.
Hi Hannah,
I've tried using my 'camera uploads' both from the Dropbox app and also downloading just from the browser. Unfortunately, neither are successful and I've ran into multiple issues with both. When downloading in batches it's telling me it's going to take days and then some of the files are blank, damaged or just not showing up on the usb stick. (WiFi Speed tests are good.)
When I try to download directly to the USB stick folder I get some error message to say that zip files are not compatible.
It's strange because all the other DropBox files/folders I have been able to copy easily using Finder to my USB stick.
Very confusing and I have looked online and tried troubleshooting but maybe I am missing something hence why I was hoping somebody could walk me through it.
I even contacted a local IT company but they couldn't help and weren't able to direct me.
Dublindude
- Nancy
Dropbox Community Moderator
Hey dublindude, when saying that you’re having issues while downloading the files in batches, are you referring to the Dropbox website or the desktop app?
Can you send me a screenshot of what you see exactly on your end?
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