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dublindude's avatar
dublindude
New member | Level 2
1 month ago
Solved

How can I download a large folder to my external usb stick?

Device Macbook Air M2, 2022 Operating System/Browser (if using the web) (macOS Tahoe Version 26.3) Dropbox App Version (243.3.6860) Question or Issue If anyone can hop on a video call and he...
  • dublindude's avatar
    1 month ago

    Thank you DropBox community for the suggestions.

    It appears my USB stick that I ordered online was not authentic and was the root of the problems. I bought it from Shopee platform in Thailand and the price was too low for the description/quality of the usb stick, which I did not realize at the time. So to clarify, it was a hardware issue - neither due to my laptop or at DropBox end. Perhaps the confusion/unusual part was due to the other folders and files copying with no issue.

    I just acquired a reputable 1TB SSD hard drive (brand Kioxia) from a brick and mortar store and the problem folder 'camera uploads' has already been successfully copied and saved from DB app with over 26,000 files transferred in approx. 90 minutes. I did this in 3 batches as it seems from my research one can only transfer 10,000 at a time. 

    I'm slightly embarrassed, however perhaps the DB community experts (wink wink) should have possibly identified this as the cause! Process of elimination - so I would suggest for people with future similar issues to check the most rudimental potential causes first.

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