Our Community is in read-only mode until April 8th, learn more here. You can still search existing threads or get help via Dropbox Support, the Dropbox Help Center, or Learn.
Forum Discussion
dublindude
1 month agoNew member | Level 2
How can I download a large folder to my external usb stick?
Device Macbook Air M2, 2022 Operating System/Browser (if using the web) (macOS Tahoe Version 26.3) Dropbox App Version (243.3.6860)
Question or Issue
If anyone can hop on a video call and he...
- 1 month ago
Thank you DropBox community for the suggestions.
It appears my USB stick that I ordered online was not authentic and was the root of the problems. I bought it from Shopee platform in Thailand and the price was too low for the description/quality of the usb stick, which I did not realize at the time. So to clarify, it was a hardware issue - neither due to my laptop or at DropBox end. Perhaps the confusion/unusual part was due to the other folders and files copying with no issue.
I just acquired a reputable 1TB SSD hard drive (brand Kioxia) from a brick and mortar store and the problem folder 'camera uploads' has already been successfully copied and saved from DB app with over 26,000 files transferred in approx. 90 minutes. I did this in 3 batches as it seems from my research one can only transfer 10,000 at a time.
I'm slightly embarrassed, however perhaps the DB community experts (wink wink) should have possibly identified this as the cause! Process of elimination - so I would suggest for people with future similar issues to check the most rudimental potential causes first.
Rich
Super User II
1 month agodublindude wrote:How can I download a large folder to my external usb stick?
If you're not using the Dropbox app and syncing files to your local drive, your options are the website where you'd have to download in batches, as you've discovered, or you can use a third-part utility.
You can use a utility such as Cyberduck to browse files in your Dropbox account and download them directly to your external drive. There are other apps as well (MountainDuck and CloudMounter for mapping a drive, dbxcli for a terminal interface, etc.).
Using Cyberduck as the example, you would open the application, start a new connection to your Dropbox account (which takes you to the Dropbox site to authorize the application) and then it will display the content of your account. From there you can right-click on a file or folder and select Download To. You'll get a prompt asking for a location to download the files to and you're off and running.
Just know that 96GB is going to take a while to download, even on a fast connection. That's a lot of data.
About View, Download, and Export
Get support with viewing, downloading, and exporting files and folders from your Dropbox account.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!