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Solved
How can I download a large folder to my external usb stick?
Device Macbook Air M2, 2022 Operating System/Browser (if using the web) (macOS Tahoe Version 26.3) Dropbox App Version (243.3.6860)
Question or Issue
If anyone can hop on a video call and he...
Thank you DropBox community for the suggestions.
It appears my USB stick that I ordered online was not authentic and was the root of the problems. I bought it from Shopee platform in Thailand and the price was too low for the description/quality of the usb stick, which I did not realize at the time. So to clarify, it was a hardware issue - neither due to my laptop or at DropBox end. Perhaps the confusion/unusual part was due to the other folders and files copying with no issue.
I just acquired a reputable 1TB SSD hard drive (brand Kioxia) from a brick and mortar store and the problem folder 'camera uploads' has already been successfully copied and saved from DB app with over 26,000 files transferred in approx. 90 minutes. I did this in 3 batches as it seems from my research one can only transfer 10,000 at a time.
I'm slightly embarrassed, however perhaps the DB community experts (wink wink) should have possibly identified this as the cause! Process of elimination - so I would suggest for people with future similar issues to check the most rudimental potential causes first.
I selected the folder in question (Camera Uploads) to be available offline which I believe is offline however, when I try to move or copy the files using dropbox application to my USB stick, I am getting incredibly long wait times. For example, in the screenshot it says six hours for 10GB (a few thousand media mostly jpeg and some mp4), but actually from the previous batch transfer it seems to be taking even twice as long. Also I am lucky if the media is saved successfully and not blank or corrupted files.
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorThanks for the update, dublindude.
Hopefully the process will be complete soon, but if you come across any issues or errors, let us know.
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