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dolphin2013's avatar
dolphin2013
New member | Level 2
8 years ago
Solved

How can I download multiple files of videos?

Hello, I have a folder full of videos and I need to download more than one at a time. In the newest and latest version on Dropbox that I have, there is no checkbox next to each file, nor is there an ellipsis. Everytime I click on a video, it opens. I cannot select it, hold shift and then select 10 more in order to download them all at once. Please help, this seems insane that it cannot be done.

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  • Rich's avatar
    Rich
    8 years ago
    Is this within a folder in your own Dropbox account, or from a link to a folder that was given to you? If it's from a link that was given to you, the only option you have is to download the entire folder or download one file at a time.

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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    8 years ago
    Is this within a folder in your own Dropbox account, or from a link to a folder that was given to you? If it's from a link that was given to you, the only option you have is to download the entire folder or download one file at a time.
  • dolphin2013's avatar
    dolphin2013
    New member | Level 2
    8 years ago

    Yes, it was a link to someone else's folder. That clears up the issue as to why I can't download more than one at a time. Thanks!

  • thom f.'s avatar
    thom f.
    New member | Level 2
    8 years ago

    How do you download if it's a file in a folder in my account? Used to be able to do this easily. Are they trying to discourage us from doing so, for some reason?

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago
    Hey there thom f.! 
     
    If you’re trying to download a file, follow the steps below:
    1. Locate the file in question.
    2. Click on the ellipsis (
) on the right-hand side. 
    3. Select Download from the drop-down menu that appears.  
    If you’d like to select multiple files to download, then please check the box that’s on the left-hand side of each file and then click Download that appears on the right side of the screen. 
     
    If you’re still having some trouble with this, can you please provide some additional info on what it is you’re trying to achieve? Could it be that you’re referring to the Dropbox mobile app instead of the website? 
     
    Let me know and I’ll make sure to get back to you as soon as possible. Cheers! :upside_down:
     
    [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to Ask help from the Community here.] 

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