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How can I save my files locally?
Hello, I'm trying to upload some large media files on my desktop. The files show up in my Dropbox directory, but I am unable to download them so I can access them offline. I've tried countless times ...
Hi Nancy, thanks so much for you help. Hügel appreciated. The five files are located on my PC and come to about 20GB. (I have a plan that offers 2 TB storage, there's plenty of room on my PC, in my account - and on the Android tablet I'm trying to download the files to (because the Internet in Nepal where I am visiting is unreliable and slow.) On the tablet I define the five files as Make Available Offline (three dots on right) and then select Save to device. hope that helps. Thanks again!
PS I'm using the Android app.
- Megan
Dropbox Community Moderator
Gotcha Robert Gray!
Would you mind clarifying your OS, and the Dropbox version you're using on your device? Just making sure they're not obsolete, or need to be updated.
Also, you mentioned that you're using both a PC, and a tablet, right? Do you wish to make the files available offline on the PC, and download them locally to the device on the mobile app?
Hi Megan, thanks for your help. All OS and apps are up-to-date. PC OS is Win11, current updates. DropBox app is 354.2.2 on Android 13. I copied the media files to the dropbox folder on my PC in hopes I could then download them on my Galaxy tablet. I just selected Make Available Offline for one file. It downloaded and played correctly. But then I clicked on Save to Device and now the file is downloading again. (Downloading stopped when I left the folder listing to check App version.) Many thanks
- Nancy
Hey again, Robert! I know it may be hard, but can you check this via a different WiFi connection/cellular data on your mobile device, if that’s possible? Does that seem to work better?
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