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Forum Discussion
imaginethepoet
2 years agoNew member | Level 2
How to restore and download my Backup from the page online?
When I click on this there is no way to download any part of it. I'm trying to download the backup, extract it or open it do something but the directions are not clear.
1 Reply
- Megan2 years ago
Dropbox Community Moderator
Hey imaginethepoet, welcome to our Community!
From what I understand here, it sounds like you wish to download part of your Backup, right? If not, don't hesitate to let me know more.
If you visit your account here, are you able to see your Backup content there?
Also, do you try to download your Backup on a different device than the one it was originally set from?
Let me know more, and we'll take it from there!
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