Forum Discussion

ljm317's avatar
ljm317
Explorer | Level 3
6 years ago
Solved

How to stop syncing my macbook air with dropbox

Hi, I am new to dropbox.   When I did the setup, I didnt understand the questions about "backing up and syncing my macbook air".  Now Dropbox is copying everything from my Desktop, Downloads, Docum...
Download
sync
  • ljm317's avatar
    ljm317
    Explorer | Level 3
    6 years ago

    Hi Walter,

     

    Thank you for your reply.  I have follwed all the instructions as listed to stop the back up.

     

    I did get the following response.  

     

    How do I get DropBox to stop trying to Sync .... it is at over 400k items and counting.....  

     

    Thank you,

    Lisa

  • ljm317's avatar
    ljm317
    Explorer | Level 3
    6 years ago

    Hi Walter,

     

    Me again ... now I have this pop up.

    I am unclear what to do, as I dont want to lose the documents on my Macbook.

    When it mentions "devices" below, does that include the Macbook?

    Obviously I am confused....

    Thanks,

    Lisa

     

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      6 years ago

      Thanks for the follow up, Lisa.

       

      This message is referring to the file (or folder in this case) being deleted on any devices you might have connected to your account; not your computer's hard drive (assuming that you'll be moving them there that is). 

       

      Let me know if you have any additional questions! 

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!