Our Community is in read-only mode until April 8th, learn more here. You can still search existing threads or get help via Dropbox Support, the Dropbox Help Center, or Learn.
Forum Discussion
How to view previews of online-only files on desktop (like how you can in the mobile app)? - macOS
I'm trying to figure out how to see previews, specifically of .jpeg online files, on my mac desktop. I use Dropbox almost exclusively for photo management and it's frustrating not even being able to ...
Sam DBX
Community Manager
Community ManagerHi everyone,
Sam from Community here.
Just to let you know that we've brought your reports to our team, and they are working on a solution.
We'll keep you updated here.
Thanks for your patience.
Sam
Thank you, Sam. I want to emphasize how frustrating and limiting it has become for creative professionals to use Dropbox since we no longer have the ability to preview icons. In fact, working with the system in its current state is nearly impossible. As you've seen in this thread, Dropbox is at risk of losing a significant number of users if this issue isn't resolved promptly. I, along with others, am actively exploring alternatives.
Please keep us informed about any progress, even if it's not favorable news. We require frequent updates. We need to continue our work, but if this problem can't be resolved swiftly, we'll be left with no other option but to seek alternatives.
About View, Download, and Export
Get support with viewing, downloading, and exporting files and folders from your Dropbox account.
