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Forum Discussion
How to view previews of online-only files on desktop (like how you can in the mobile app)? - macOS
I'm trying to figure out how to see previews, specifically of .jpeg online files, on my mac desktop. I use Dropbox almost exclusively for photo management and it's frustrating not even being able to see a preview so I can figure out which files I need to download locally (I just moved from an old computer that had enough storage to download everything offline to a new computer with much less storage so almost everything is online). I can do this on my android app. All of the online-only files on the mobile app are fully previewable and I can scroll through everything before deciding what to download. Is this possible on the desktop?
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@HappyTales, thank you for your reply đ So, to be sure you don't experience any of the issues like Spotlight doesn't work or searching in finder doesn't work due to the new location of the files?
Thanks!
Kirepan No, search in both Finder and Spotlight are still working as expected. Just those darned online-only previews!
Great to hear this! Now we wait for a fix so we can see those previews again.
Hi there,
I am having an issue with thumbnails of online-only files. I'm using the most recent beta of dropbox for mac and my mac is up to date. I can't preview or view image thumbnails, they all just show the generic JPG thumb. Most of my work involves scouring dropbox for different images and making everything available offline isn't an option. I've tried researching on here and nothing's worked. Any help would be greatly appreciated! Thanks!
- Jay
Dropbox Community Moderator
Hi vmachado0113, thanks for bringing this to our attention.
Were you able to preview the thumbnails of online-only files when using the older version of the Dropbox desktop application on Mac OS?
This will help me to assist further!
No, but I used to be able to click on the files and view them in preview, which I can't do anymore.
- Jay
If you open files in Preview, then it means that files would be downloaded to the machine to view them. Are the files not being downloaded at that time?
Sorry, not open in preview the application, but in the preview finder window, I don't want to download all the files.
- Jay
Thanks for the info, if the files are online-only, then there isn't any local data in them, meaning there isn't any image to preview, unless you mark the file as available offline.
I cant believe previews on Ventura are still not working.
Where on dropbox.com can we find the latest release version number?
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