Need to see if your shared folder is taking up space on your dropbox šŸ‘Øā€šŸ’»? Find out how to check here.

Forum Discussion

MAG77's avatar
MAG77
Explorer | Level 4
4 years ago
Solved

I can no longer export photos to my office computer

Hello, I can no longer export my photos that are in my Dropbox to my office computer to archive them, which was done before, is there a solution? Thanks for your help
Download
Export
  • Jay's avatar
    Jay
    4 years ago

    Hi MAG77, are you viewing the Dropbox site directly?

     

    Are you trying to export (in other words, download) photos from Dropbox to your computer?

     

    Have you tried selecting a file or folder with the checkbox to view the download button at the top?

MAG77's avatar
MAG77
Explorer | Level 4
4 years ago

I no longer see the "export" button, just the "import" button. I can upload a photo but one by one, which is a very long process for 50 photos šŸ˜ !

 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi MAG77, are you viewing the Dropbox site directly?

 

Are you trying to export (in other words, download) photos from Dropbox to your computer?

 

Have you tried selecting a file or folder with the checkbox to view the download button at the top?

  • MAG77's avatar
    MAG77
    Explorer | Level 4
    4 years ago

    effectivement, Ƨa fonctionne, merci pour votre aide !

     

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Glad to have helped out, enjoy your week!

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!