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Bordonbert's avatar
Bordonbert
New member | Level 2
2 years ago

I can't download a PDF file from my own Dropbox account

I'm having trouble downloading a PDF from my own site.  It isn't overly big.  I uploaded it in the first place.  Sharing is on.  Looking into the Share/Settings for that file I notice that the abilit...
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for clarifying that, Bordonbert! Does the issue persist with different browsers or even incognito window?

Bordonbert's avatar
Bordonbert
New member | Level 2
2 years ago

It's hard to tell now as it simply downloads and opens the file directly into Foxit, my PDF reader.  I managed to associate that app with the PDF format in Dropbox and that enabled me to download.  I would have to remove that association to test and I'm loathe to do that as it works around this issue at the moment.

 

I have to say that this is a well documented and very common problem and has been for years judging by the posts I've found describing it and looking for a solution.  Any Google search will bring up a long list of others suffering too.

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