Forum Discussion

Coco8's avatar
Coco8
Explorer | Level 3
2 years ago

I can't open files on my computer via the website any more

I opened a dropbox file on the web today. There is no option to open file. The file can only be viewed. Those option totally missing.
Preview
Web
Coco8's avatar
Coco8
Explorer | Level 3
2 years ago

Yes, still missing on the different browser.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hmm, thanks for checking that. In this case, I’d like you to take one extra step with them, and also test this via an incognito window on your default browser.

 

Does that seem to make a difference?

  • Coco8's avatar
    Coco8
    Explorer | Level 3
    2 years ago

    Sorry...Because of our company's permission, we can't use inincognito window on my browser.
    So do you have other methods?

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