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Forum Discussion

DougCutler's avatar
DougCutler
Helpful | Level 5
3 years ago

I can't scroll through photos anymore?

I used to be able to: open my dropbox folder, click on a folder with pictures, double click a picture to have it appear full-size on my screen, then scroll through the rest of the pictures in...
desktop
Preview
View
windows
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi there, DougCutler! 

 

I just sent you a ticket. Reply back to me, and we'll take it from there. Thanks! 

KeithV's avatar
KeithV
Explorer | Level 3
2 years ago

Was this resolved? If so can you let me know the outcome please. I have the same issue.

  • DougCutler's avatar
    DougCutler
    Helpful | Level 5
    2 years ago

    Dropbox was not helpful at all. However, as best I can tell, the problem only occurs if I open a folder from Windows File Explorer. If I open it by clicking on the Dropbox icon then the folder icon, the problem does not seem to occur. 

    • KeithV's avatar
      KeithV
      Explorer | Level 3
      2 years ago

      Thanks for the response Doug. I get the issue when using a shortcut to get directly into the folder. Will try accessing it by the route you suggest.

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