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Forum Discussion

DougCutler's avatar
DougCutler
Helpful | Level 5
3 years ago

I can't scroll through photos anymore?

I used to be able to: open my dropbox folder, click on a folder with pictures, double click a picture to have it appear full-size on my screen, then scroll through the rest of the pictures in...
desktop
Preview
View
windows
KeithV's avatar
KeithV
Explorer | Level 3
2 years ago

Hi Walter. A simple reinstall makes no difference. When I've got the time I'll try the advanced method. Thanks.

KeithV's avatar
KeithV
Explorer | Level 3
2 years ago

Carried out an advanced reinstall and it made no difference. Information about previously deleted images is somehow being retained by the Camera Uploads folder. Will just have to grin & bear it!

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for keeping us in the loop KeithV 

     

    If it's not too much of a trouble, you can try creating a brand new OS profile and installing the desktop app there. 
     

    This would be the next troubleshooting step to exclude other apps or settings causing this on your original OS profile. 

     

  • KeithV's avatar
    KeithV
    Explorer | Level 3
    2 years ago

    Thanks Walter. That would be too much hassle for something that might not work. Will export the images and use other software to view instead.

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