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I downloaded my files and got a corrupt file
Hi, I had to register again to try and solve this issue cuz I really want to recover my files. I had videos and photos very important to me and I can't believe I lost them now. So, please, anyom...
MJoseMijangos wrote:
I was fearing that... but I still have the zip file, there's absolutely nothing I can do about it?Nothing from the Dropbox side as you already deleted the account. I'd try opening the Zip file on another computer, or maybe use a different software such as 7Zip, Winrar, etc., to see if they can open it.
I have the same problem as you said. How can i fix this
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHey albo99 - sorry to hear about this.
Could you provide some additional information about the issue you're facing along with screenshots of any errors you might be getting so that we can have a visual too?
Thanks!
So the video i want to download via dropbox is around 40 GB. After 1 hour of downloading, around 30 gb, the download is "finished" and i can open the video, but I cant play the last 30 min of the video since it didnt download the whole
yes ive tried chrome and edge, preview works perfectly fine. But the download just finishes after approx. 1 hour and acts like it finished. Ive tryed it multiple time now on different devices.
When i try to open the download link after a while, this comes up:
as you see, file is 42gb big, always stops after a certain time
- Megan
Hi albo99, let's try one more thing.
If I understand this correctly, it seems you're trying to download the file using a shared link, am I right? If not, feel free to correct me.
Provided this is the case, can you try adding the file to your account -if you have enough space to host it- and then download it straight to your device?
Also, do you have the desktop app installed to your device?
I have the file in my account. And i also have the desktop app, ive tried browser and desktop app
playing the video in Dropbox works totally fine
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