The Community is undergoing an upgrade and some features may be unavailable. Find out more here.

Forum Discussion

TomGose's avatar
TomGose
New member | Level 2
7 years ago

I have an issue accessing my files as they're greyed out. Can you help?

I tried to upload a video to Dropbox yesterday and ever since I cannot even view my files/folders via my laptop. I cannot even write a ticket to support. the only link on the site that leads me anywh...
  • Walter's avatar
    Walter
    7 years ago

    Great, thanks for the update TomGose - so are you having the issue you described only on Chrome? Does it persist on an incognito window and after clearing your browser's cache

    Also, have you made sure you're running the latest version of Chrome?