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M_Spano's avatar
M_Spano
Explorer | Level 3
3 months ago

I want to download all my Dropbox files into OneDrive

I am attempting to download all my files and get them into a onedrive account. this really does suck, I have been using DB since pre 2012. I will lay this out quickly (my griefs, and get to business)...
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Dell_Dropbox's avatar
Dell_Dropbox
Icon for Community Manager rankCommunity Manager
3 months ago

First of all welcome to the community M_Spano​

Judging from a few context clues: 

  1. You think you're being double charged for your account
  2. Some of your files have gone missing

I think you may have opened a second account inadvertently (maybe through Apple) and you started using that one instead of the other account with your stuff in it. 

I would first get your account issues taken care of before we dig into the transfer of files. This is important because solving your account issues will make figuring out everything else a little easier. 

Please kindly go to this link : https://www.dropbox.com/support/sign-in-issues 
and fill out the form for you to be assisted further with our support team. 

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