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Forum Discussion
Lewis L.
4 months agoExplorer | Level 4
I'm unable to export my passwords from Dropbox Passwords before it gets shut down
Dear Dropbox Support,
I am attempting to export my saved credentials from Dropbox Passwords before the October 28, 2025 shutdown deadline. However, I’ve encountered multiple blocking issues:
I...
Minou
4 months agoExplorer | Level 3
When I open the Chrome Extension, a page comes up which says:
"keep protecting your passwords
You connected 3 devices or browsers to Passwords — that’s the limit on our free plan. Upgrade to continue on this device."
It does not allow navigation anyplace else.
I am not seeking to add a new device.
All I want is to preserve my passwords. That is all.
I do have Dropbox here on my laptop.
I deleted all Dropbox Apps from my iPhone.
I do not possess any other devices but after deleting the iPhone apps, DropBox extension is still telling me I have 3 devices connected.
I do not have 3 devices. I do not know where to turn from here.
How can I determine exaclty what devices they are referring to?
Somehow I just need to preserve my passwords.
Thank you,
Lewis
Mark
Super User II
4 months agoMinou wrote:I do not possess any other devices but after deleting the iPhone apps, DropBox extension is still telling me I have 3 devices connected.
I do not have 3 devices.
You have 3 connected devices. Sometimes OS updates can cause multiple ones to be connected. Follow https://help.dropbox.com/security/device-list-remote-sign-out to remove extra ones.
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