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Forum Discussion
Robert K JSS Tech
5 years agoExplorer | Level 4
Improving Dropbox video preview quality - thinking outside the box
The poor quality of the Dropbox transcoded preview has been discussed over the years, particularly between 2015-2017.
Over the last six years, internet speeds have changed remarkably and online streaming is now commonplace.
So our clients are unforgiving in their distaste for the Dropbox preview product.
Dropbox has made it plain, that as far as they are concerned the solution is just download. However many many clients want to be sure the product is right for them before they download.
Thinking outside the box, if we load two versions of each video, one optimised for preview, of smaller file size etc.(so clients can be sure its the product they want- but we can be certain that for instance, the preview won't be out of audio/vision sync) and the full res version for them to download.
Surely the Dropbox engineers who work on the auto transcoding know the optimum specs for the preview file?
Can that please be shared with your clients? ( after all we are supposedly on the same team)
87 Replies
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- Robert S.11 years ago
Super User alumni
Will Dropbox be thinking of ways to allow high resolution streaming?
Dropbox don't reveal their product roadmap, but if I were to hazard a guess I'd think not.
Dropbox have never given any indication they wish to be a content streaming platform, which is what that would steer them towards. Add the fact of bandwidth being a major cost factor to the company, a cost burden which would increase significantly if they chose to adopt higher quality streaming. All in all, I just don't see it.
- Haakon G.111 years agoNew member | Level 1
I work as an animator and what I and everyone working with film uses dropbox for is quick sharing of video previews. highres video streaming would be very helpful for us. If a competitor got highres previews we'd probably leave dropbox.
- RADA P.111 years agoNew member | Level 2
Please Please. The video quality is so bad that I am ashamed to send the link to clients.
It would be great if the qualitiy would be improved - even just a little bit. Also audio is very crappy.
On google Drive you can play videos in full resolution!
I'm shure dropbox can find a way. - Robert S.11 years ago
Super User alumni
While not being totally unsympathetic, I'd note that Google own YouTube and their own data centres, so the infrastructure and income streams to offset bandwidth costs are there. With bandwidth being a major cost component for Dropbox (who have no comparable means to directly offset that cost), the question then becomes, 'how much am I willing to pay for higher quality streaming?'
- tbanas11 years agoExplorer | Level 4
Is there an update on this? We really struggle with low quality streaming videos.
- Robert S.11 years ago
Super User alumni
Is there an update on this?
I'm afraid Dropbox don't publish their product roadmap.
Generally speaking, the first any of us know about new features is when they're released.
- David B.8010 years agoNew member | Level 1
Video files don't appear "compressed" in size, i.e. they're the same size on my desktop as they are in drop box, but the video playback online "appears" very compressed that's for sure, compared to when I upload to amazon S3.
- Mark10 years ago
Super User II
Robert isnt lying at all. What you see on the website is a preview of it. These are encoded at a set rate and play for a maximum of 15 mins. To see the full version, or longer files, you need to download it.
- David B.8010 years agoNew member | Level 1
That's exactly what I said. Files aren't compressed, but the playback online definitely appears that way. If you download or share the video to be downloaded (i.e not played online) it'll be the full, original version. If you share the link to be watched in a browser, you'll notice a significant quality loss, which could be interpreted as the actual file being "compressed" - which it actually isn't.
- Bob C.1510 years agoNew member | Level 1
Is there a way to disable online playback? I have clients who have gone nuts because, despite my instructions to download the video, they just click on that arrow, and see a horribly pixilated version of their program. They are really upset, and worst of all, I've learned that some of them did not tell me why they were upset, leaving me with a potential ex-client.
PLEASE allow me to disable video preview. Or I'm outta here.
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