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kalbrandon's avatar
kalbrandon
Explorer | Level 3
4 years ago

InDesign file icons are not displaying in Dropbox under certain conditions

Description of the issue I'm experiencing in Windows 11 using the Dropbox Desktop app: InDesign files (.INDD) have a blank icon inside the Dropbox folder instead of the proper icon, except for un...
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MarkofLA's avatar
MarkofLA
Explorer | Level 4
3 years ago

Hi Kal,

 

Did you get this issue resolved? I have a similar issue with PDF files and can't figure out how to fix it.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey MarkofLA, sorry to jump in here, but could you clarify the version and status of the Dropbox desktop app as shown in your menu bar/system tray at the moment?

 

Also, do you notice this with online only files or files that are available offline on your computer?

 

Any additional information you can share is more than welcome!

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