Forum Discussion

Hotel at Home's avatar
Hotel at Home
New member | Level 2
23 days ago

Is there a way to turn off auto-play for audio files in the Dropbox iOS app?

Device
(iPhone 14 Pro Max)
Operating System/Browser (if using the web)
(18.6.2)
Dropbox App Version (if using the app)
(450.2.2)

Question or Issue
We use Dropbox for our choir to store backing tracks and music scores. When we open an audio file, it plays automatically. Is there a way to stop the auto play. We need to use this on our phone for when we sing outdoors or in aged care facilities as we don't have room for a computer. 
I have tried turning the loop function off, but it is off on all files already. I don't want to have to use a desktop version. I just want the ability to use the app but to be able to turn off auto play in the settings. I can see that someone else had this issue 7 years ago and it looks like it has still not been fixed. Can I please vote for an auto play off button, as an update?

1 Reply

  • Dell_Dropbox's avatar
    Dell_Dropbox
    Icon for Community Manager rankCommunity Manager
    23 days ago

    Hey there Hotel at Home​ welcome to the community!

    There isn’t currently a way to turn off autoplay for audio files in the Dropbox iOS app. Audio files begin playing as soon as the preview opens, and there’s no setting to change this. I would encourage you to start a new thread in the Ideas forum, this is a place where Dropbox customers can request new features or improvements to existing ones. 

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!