Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
lin20250902
4 months agoNew member | Level 2
Issues when trying to download files from shared links.
HI this morning , I can not use this url to download files on dropbox account
how to solve this problem
This is a good news.
All links work fine.
thanks a lot.
14 Replies
- Mark4 months ago
Super User II
Its likely resolved now as Dropbox had a service issue earlier.
- lin202509024 months agoNew member | Level 2
This is a good news.
All links work fine.
thanks a lot.
- Megan4 months ago
Dropbox Community Moderator
Hey lin20250902!
Happy to see that your issue is now resolved! If you need anything else, give me a shout, thanks! 🤩
- Theresa3 months ago
Community Manager
Hi lin20250902 and welcome to the Dropbox Community! I’m really glad to hear the download issue has been resolved and thank you so much for coming back to share your update. Your follow-up can definitely help others who might run into something similar ✨.
I’m Theresa 👩💻, one of the Community Managers here. Since you’ve been working with shared links, I’d love to know...do you have a favourite Dropbox feature that helps you manage or share files more easily?
Looking forward to hearing from you,
T 😺 (Dropbox Community Manager)
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!