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Forum Discussion
mikegiovinazzo
10 months agoHelpful | Level 5
JPG Files don't display in File Explorer Preview Pane
I found I had the same issue as this person... JPG Files don't display in File Explorer Preview Pane | The Dropbox Community Any JPGs in my dropbox would not show up in my Windows 10 File Explor...
- 10 months ago
Hi there, mikegiovinazzo, and thanks for reaching out to our Community.
We really appreciate your sharing your experience with this and how you managed to resolve it.
If there's something else we can help you with, let us know.
Have a great day!
BeauDanger666
8 months agoHelpful | Level 5
Just wanted to add to this conversation in case anyone else reading this wasn't able to get their previews to work. I was experiencing the same problem since the February 2025 update with files / images / videos not previewing properly in the Windows explorer preview pane. Even after re-synching and re-indexing all of my files, I was still having the issue. The only workaround I was able to find was to "opt out" of the latest update and revert to the old version.
Here is a link that tells you how to do that: https://help.dropbox.com/installs/dropbox-for-windows#How-to-optout-of-the-Dropbox-for-Windows-update
I did have to re-synch everything again, but all of my files seem to be previewing as normal now.
Hopefully Dropbox can get this issue sorted in the future, but as of now I will be sticking with the old version. Hope this helps someone!
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