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speedijim's avatar
speedijim
Explorer | Level 4
6 years ago
Solved

link to a pdf file shows invalid format.

this link shows message " invalid format" on cell phone https://www.dropbox.com/s/5f44bkcdc5q97v7/pbrotationinfo.pdf?dl=0
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  • Lusil's avatar
    Lusil
    6 years ago

    Thanks for trying that out for me, speedijim.

    If you have a secondary browser on your mobile device, could you also try copying the shared link as it is and pasting it there? 

    Let me know what you find!

speedijim's avatar
speedijim
Explorer | Level 4
6 years ago
I copied the link and pasted it into Chrome. It worked but first asked me to install Dropbox. Or go directly to the site. Going directly opened the pdf...
Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago

That's great to hear, speedijim!

Since it works by copy-pasting, could you let me know what you're trying to achieve? Does it work if you add a dl=0? 

  • speedijim's avatar
    speedijim
    Explorer | Level 4
    6 years ago
    I did reply before that I have tried DI=0 & DI=1 neither worked.
    My objective was to share this file via an email with the link to various individuals. It does work perfectly on iPhone emails but not Android. If I need to inform the Android recipients they must copy and paste it into a browser, many won't understand that...
    • Lusil's avatar
      Lusil
      Icon for Dropbox Staff rankDropbox Staff
      6 years ago

      Although this is mainly the functionality of the OS itself, thank you for taking the time to share your feedback with us!

      I'd recommend for now notifying the users (who you've send the shared link to) to copy-paste it to another browser. 

      In the meantime, if you have any other questions, don't hesitate to get back to us. Cheers!

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