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AaronB's avatar
AaronB
Explorer | Level 4
4 years ago
Solved

Links to newly created folders have changed from past???

Hi,

 

I noticed a few days ago that when I go to share a newly created folder to a client (I just send a link, most don't have accounts), the links have changed from what they were and after the ending '0', I am seeing another string of characters that weren't present before. This is causing all sorts of issues for my clients.

Anyone have any insight as to this?

 

To better explain, here's old vs new when I click 'Copy Link':

https://www.dropbox.com/sh/78z58ki0g298elk/AADrNRgHL4k-b0xRZJedivVwa?dl=0 -old
https://www.dropbox.com/scl/fo/d1fm8wuyafr0l5u7jxi1a/h?dl=0&rlkey=w46cyje899k81ti0ksujtqq22 -new 

Any help would be appreciated.

  • Welcome to our forum, AaronB!

     

    Due to security reasons, I can’t access the shared links you’ve provided; let’s have a look into this, though.

     

    Do your clients receive any kind of error when opening the shared links you sent above? If so, I’d like you to send me a screenshot of it in this thread. 

     

    Let me know when you have more updates.

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Welcome to our forum, AaronB!

     

    Due to security reasons, I can’t access the shared links you’ve provided; let’s have a look into this, though.

     

    Do your clients receive any kind of error when opening the shared links you sent above? If so, I’d like you to send me a screenshot of it in this thread. 

     

    Let me know when you have more updates.

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