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Forum Discussion
Grifo98
3 years agoExplorer | Level 4
Mac -> New files with cloud icon. How to set-it up to sync files available offline?
Hello...
Is it possible to set Dropbox to sync all files directly? For some time now, I've been getting a cloud icon next to a file I put in Dropbox on another device. I always have to open the...
- 3 years ago
Hi Grifo98, as my colleague mentioned, if you're running the new version of the Dropbox app for Mac OS, then theses changes are expected, and files will default to online-only.
Jay
Dropbox Community Moderator
3 years agoHi Grifo98, as my colleague mentioned, if you're running the new version of the Dropbox app for Mac OS, then theses changes are expected, and files will default to online-only.
sk27
3 years agoNew member | Level 2
Hi,
What version of dropbox would I have to use to have it so the default setting is not online only? I am setting up dropbox on a new Mac laptop and I have too many files to download individually at this point.
thank you,
Srikanth
- Hannah3 years ago
Dropbox Community Moderator
Hey sk27, you can't really install a previous version of the Dropbox app to your new Mac and even if you could, it will automatically get updated to the newest version eventually.
But you don't have to make the files available offline individually, you can do this to your entire Dropbox folder, by right-clicking it and choosing "make available offline".
- Chris_Mellor3 years agoNew member | Level 2
First of all, the default to online access and not local copies of my Dropbox MacBook Air folder content is unhelpful and unwanted, It doe not permit me to have offline access to the files without manually copying them to a local folder on my MacBook. This is a retrograde move in your service and not something I wanted at all. Now I have found the right-click set to offline access function I have at least regained the functionality I had prior to your software upgrade - or downgrade as far as I am concerned,
Secondly, you should have provided a simple way to resume the prior default action of making all files and folders available offline without me having to search through a community help forum, find this post, and then manually set all my flies and folders to default to offline access. Shame on you for this poor approach to customer service, customer experience and facilities. As a paying customer I am disappointed. You have caused me inconvenience and extra work.
- Z-Studio3 years agoNew member | Level 2
Exactly the same problem - very annoying and unwanted. I am glad I found this thread, it was not easy to find and wasted a lot of time, still haven't solved the issue of how to make the previously seamless service to work without hassle of having to retrieve the files each time I am switching to my laptop at home. Who has time for this? Thank you Dropbox! Are we supposed to look for the alternatives?
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