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Forum Discussion
Grifo98
3 years agoExplorer | Level 4
Mac -> New files with cloud icon. How to set-it up to sync files available offline?
Hello...
Is it possible to set Dropbox to sync all files directly? For some time now, I've been getting a cloud icon next to a file I put in Dropbox on another device. I always have to open the...
- 3 years ago
Hi Grifo98, as my colleague mentioned, if you're running the new version of the Dropbox app for Mac OS, then theses changes are expected, and files will default to online-only.
Jay
Dropbox Community Moderator
3 years agoHi Grifo98, as my colleague mentioned, if you're running the new version of the Dropbox app for Mac OS, then theses changes are expected, and files will default to online-only.
Cambridge UK
3 years agoNew member | Level 2
Thanks for being clear about this. However I think this is a really poor, and slightly high handed, decision. I want, and always wanted, all my dropbox files alway on all the connected machines. I am trying to archive my dropbox folder and it is taking many hours to recover files that I thought and intended to be on my hard drive.
I have tried your suggestion that I mark the whole folder as offline, I assume the archive process will force a full download of all my missing files.
Please do not make a change like this again! I do not want to find I need hours to download files I need now because dropbox has, without my agreement, removed them from my hard drive.
- c-a-e3 years agoNew member | Level 2
1. Agreed this is TERRIBLE service by DROPBOX. If DROPBOX cannot be reset to automatically synchronise all files to be available offline on both synced computers then it will no longer we worth paying for - for many users including me.
2. The statement that this can eb resolved (on Mac) by right-clicking on the folder or the sub-folder or the file and selecting 'available offline' is incorrect. This works for some files but not others (uploaded by other people). The only way to make these files marked with a cloud available offline is by clicking on the cloud for each file individually, which then causes it to download and be available offline.
Again, this automatic compulsory downgrade to DROPBOX makes it useless and not worth paying for for some users, including me. Will DROPBOX fix this?
- c-a-e3 years agoNew member | Level 2
Bizarrely, i've found by chance (since there is no useful help in the incorrect online information about this) that by clicking on the cloud symbol for each folder (in my case, for each of the 8 main folders i have in Dropbox) then this causes Dropbox to download and make available offline all the files in those folders and their sub-folders. This is a useful temporary fix in advance to allow working with DROPBOX files when you know that you will not have internet access. However, it is taking hours and should not be necessary - setting a folder in DROPBOX to be available offline should achieve just that, without having to then also click on symbols for each folder. DROPBOX is not a useful product if it cannot be relied upon to make files available offline.
Will DROPBOX fix this?
- studiojon3 years agoHelpful | Level 5
My observation (Mac OS 13.3.1 / DB 172.3.7467:
Right-click menu to "make available offline" doesn't seem to work.
Clicking on the Mac OS Cloud icon - that DOES seem to trigger the "make available offline" process.Is it possible that the right click menu is just not functioning well? I have a bunch of green checkmarks with still offline mac indicators. However I am able to manually make them sync using the OS cloud icon click.
Thoughts?
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