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Forum Discussion
JK1736
7 years agoExplorer | Level 4
Microsoft Office unspecified Error
I purchased a new computer and downloaded Dropbox. I can open JPG and PDF but can not open Microsoft office files like excel or word. I receive a unspecified error. If I go to smart lync and download...
- 6 years agoIssue seems solved, it’s been a couple weeks and things are running just fine. Uninstalling ad re-installing of MS Office takes literally under 3m.
Villiage13
6 years agoHelpful | Level 6
Good Day,
I'm having the same issue as described in this thread. Was there a solution? I also have multiple computers that do not have the issue, but one that does.
Thanks.
JK1736
6 years agoExplorer | Level 4
Nothing. We are probably leaving for Onedrive shortly. Amazing how they cant find a solution and thousands of people are having this issue.
- Villiage136 years agoHelpful | Level 6
JK1736 I just re-installed Office from the 0365 Portal, as had been suggested on another thread about this issue and it worked. At least for now. I had done the online repair option in the settings menu under settings-apps & Features-MSOffice and Modify and it worked for a few minutes, then reverted back to not opening files unless they are local to the machine. I'll let you know if this holds up for the next little while.
- JK17366 years agoExplorer | Level 4
Thank would be excellent. Please let me know.
- Villiage136 years agoHelpful | Level 6Issue seems solved, it’s been a couple weeks and things are running just fine. Uninstalling ad re-installing of MS Office takes literally under 3m.
- DeanG6 years agoNew member | Level 2
Thanks for that. A de-install of office and re-install seems to have worked.
Would be helpful if Dropbox could put this as a FAQ as it seems a lot of people have the same problem.
- JK17366 years agoExplorer | Level 4Yup I did the same
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