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JK1736's avatar
JK1736
Explorer | Level 4
7 years ago
Solved

Microsoft Office unspecified Error

I purchased a new computer and downloaded Dropbox. I can open JPG and PDF but can not open Microsoft office files like excel or word. I receive a unspecified error. If I go to smart lync and download...
Error Messages
Microsoft Office
Third Party Integrations
  • Villiage13's avatar
    Villiage13
    6 years ago
    Issue seems solved, it’s been a couple weeks and things are running just fine. Uninstalling ad re-installing of MS Office takes literally under 3m.
DeanG's avatar
DeanG
New member | Level 2
6 years ago

Thanks for that. A de-install of office and re-install seems to have worked.

Would be helpful if Dropbox could put this as a FAQ as it seems a lot of people have the same problem.

JK1736's avatar
JK1736
Explorer | Level 4
6 years ago
Yup I did the same

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