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Andreas W.12's avatar
Andreas W.12
New member | Level 1
10 years ago
Solved

Mobile: Exporting: "Save to Camera Roll"-option not available

Hi! I use dropbox to sync up my files from my computer to my mobile devices (iphone and iPad). When I tried this morning to save my files to my phone, I discovered that the "Export"-button was miss...
Download
Dropbox Plus
Export
Mobile
Ed's avatar
Ed
Icon for Dropbox Staff rankDropbox Staff
9 years ago

Hi there - would you mind opening a support ticket with us here: https://www.dropbox.com/support so I can pass it on to our specialists to look into this?

Thanks

themaestro023's avatar
themaestro023
Explorer | Level 4
9 years ago
Sent a support ticket today, hope you got it ok
  • venik212's avatar
    venik212
    Explorer | Level 3
    9 years ago

    I have the same issue with my Samsung Note 4 (Android 6.0.1) from T Mobile.  There is no EXPORT option or SAVE TO DEVICE-- only MOVE option, which only allows moving to annothher Dropbox folder.  Being unable to perform such a trivial operation is a major embarassment for Android and Dropbox.  It makes Dropbox on Android almost useless for me.

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