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rayan kazi's avatar
rayan kazi
Explorer | Level 3
1 year ago

My files are not downloading, and I tried different browsers too, and the apps.

Hello, I have saved around 85 GB of data on Dropbox but now when I try to download the file it shows an error message like error while downloading, contact admin or couldn't connect to the server. Pl...
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Sorry for jumping in, rayan kazi. Is this happening with all files (even small ones)? 

 

Can you clarify the type of files you’re trying to download, as well as the size of files you’re trying to download from the website at once?

rayan kazi's avatar
rayan kazi
Explorer | Level 3
1 year ago

I can download the small files, but the file I am trying to download is an 84.21 GB zip file and is not downloading, please this is are my important file required for me.

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