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Chuck Kay's avatar
Chuck Kay
New member | Level 2
6 years ago
Solved

My full HD uploaded videos only play in 720p?

Doe Dropbox not play my uploaded videos in 1080p (full HD)? I definitely put full 1080p videos here on occasion but DB never plays them full resolution. My browser and internet is fully capable of playing/displaying 1080p (250 down/12 up).

 

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  • Rich's avatar
    Rich
    6 years ago

    If you're viewing them on the Dropbxo website, then you're viewing a transcoded preview of the original. To view the original video, it needs to be downloaded and played on a computer.

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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    6 years ago

    If you're viewing them on the Dropbxo website, then you're viewing a transcoded preview of the original. To view the original video, it needs to be downloaded and played on a computer.

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