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Forum Discussion
celittle
2 years agoHelpful | Level 6
My iPad will not allow any offline files, getting a yellow triangle instead
First I don't know if I selected the correct category.
I have a Dropbox account that I use to sync documents between 2 IPads. On 1 of the IPads it wont let me use the offline function. Every time I...
- 2 years ago
Jay,
I went to General, IPad storage, Dropbox and used the offload app button. It froze for a long time then I reinstalled the app and it allowed me to set all the files to offline. I guess its fixed for now.
Thanks Craig
celittle
2 years agoHelpful | Level 6
Files are small, all PDFs. both IPads are identical.
I deleted the app and reinstalled no help. What cache are you refering to?
celittle
2 years agoHelpful | Level 6
Jay,
I went to General, IPad storage, Dropbox and used the offload app button. It froze for a long time then I reinstalled the app and it allowed me to set all the files to offline. I guess its fixed for now.
Thanks Craig
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