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celittle's avatar
celittle
Helpful | Level 6
2 years ago
Solved

My iPad will not allow any offline files, getting a yellow triangle instead

First I don't know if I selected the correct category. I have a Dropbox account that I use to sync documents between 2 IPads. On 1 of the IPads it wont let me use the offline function. Every time I...
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  • celittle's avatar
    celittle
    2 years ago

    Jay,

    I went to General, IPad storage, Dropbox and used the offload app button. It froze for a long time then I reinstalled the app and it allowed me to set all the files to offline. I guess its fixed for now.

    Thanks Craig

celittle's avatar
celittle
Helpful | Level 6
2 years ago

Files are small, all PDFs. both IPads are identical.

I deleted the app and reinstalled no help. What cache are you refering to?

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey celittle, awesome news, thanks for letting us know!

 

If you need something else, we'll be on post away! 😎

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