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AaronP's avatar
AaronP
Helpful | Level 5
5 years ago
Solved

Nothing comes up for English live chat support

When I go to Dropbox support/help, Contact Us, Live Chat, English and Chat Now, nothing comes.

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6 Replies

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    Hey AaronP, thanks for posting on our Community!

    Could you please try another browser and let me know if you're still having issues with contacting our support team directly?

    Thanks!
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    Glad to hear that, Aaron. Thanks for keeping me in the loop too.

    See you around the Community and take care! 
  • RFicarelli's avatar
    RFicarelli
    New member | Level 2
    4 years ago

    I am having a problem with English Chat and Dropbox missing files.

  • Kristinahart21's avatar
    Kristinahart21
    New member | Level 2
    4 years ago
    How do I change my language back to English I don’t even know how I changed it!
  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi Kristinahart21.

     

    You can see the exact steps here on how to change the language of your Dropbox account.

     

    Hope this helps!

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