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Forum Discussion
Online-Only icon in folder with local files inside.
Today (2023-Jun-16) my dropbox still gives me these icons and it's impossible to know where the "Offline files" are. I remember, last year, that this was not a problem and when a folder had Online an...
Hi Megan,
Yes you could say that if it shows as zero bytes it's "because it's not taking up space in the hard drive", but how do you explain that for so many users it was not the case at least last year?
Because, previously, I remember having files "not taking up space in the hard drive" and still showed their original sizes...
Onto the first issue, please stop asking for Dropbox versions (also in other discussions) when clearly that is not the problem and has nothing to do with it.
The problem is with Dropbox itself and with it's updates, changing the icons that don't make sense for any user (image below):
I don't remember the specific time that the Dropbox team made these changes, I just know that Dropbox was better before. And it's not just me that recognises this, since a lot of users are complaining the same issues for months since last year...
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi manelbarros, these changes to the Mac OS version of the Dropbox desktop application were implemented last year.
Previously, online-only files would only take zero bytes on the machine if the 'Online-only files on Mac' was enabled on this page. If it was not enabled, then it would show their original size.
Hello Jay,
Ok so that "issue" with the new icons, is there any possibility that Dropbox revert the decision back to the previous icons?
Regarding the zero-bytes, why does that solution stopped working? Because either if i turned it ON or OFF it continues to show "zero bytes".
And yes, I restarted the Dropbox desktop app, I restarted my computer and my Dropbox is up to date...
- Jay
The icons are part of the newer version of the Dropbox desktop application as required by the Mac OS itself, so they cannot be reverted.
Likewise with the zero bytes, this would then be changed with the newer version of the app.
So, there's no solution to either one of the two questions..?!
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