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manelbarros's avatar
manelbarros
Explorer | Level 3
3 years ago

Online-Only icon in folder with local files inside.

Today (2023-Jun-16) my dropbox still gives me these icons and it's impossible to know where the "Offline files" are. I remember, last year, that this was not a problem and when a folder had Online an...
desktop
Mac
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi manelbarros, these changes to the Mac OS version of the Dropbox desktop application were implemented last year. 

 

Previously, online-only files would only take zero bytes on the machine if the 'Online-only files on Mac' was enabled on this page. If it was not enabled, then it would show their original size.

manelbarros's avatar
manelbarros
Explorer | Level 3
3 years ago

Hello Jay,

Ok so that "issue" with the new icons, is there any possibility that Dropbox revert the decision back to the previous icons?

 

Regarding the zero-bytes, why does that solution stopped working? Because either if i turned it ON or OFF it continues to show "zero bytes".

And yes, I restarted the Dropbox desktop app, I restarted my computer and my Dropbox is up to date...

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    The icons are part of the newer version of the Dropbox desktop application as required by the Mac OS itself, so they cannot be reverted. 

     

    Likewise with the zero bytes, this would then be changed with the newer version of the app.

    • manelbarros's avatar
      manelbarros
      Explorer | Level 3
      3 years ago

      So, there's no solution to either one of the two questions..?!

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        If you're on the newer version of the Dropbox desktop application for Mac OS, which will be the default for all Mac users running 12.5 or later when the rollout is completed, then there isn't a workaround for the changes to the app. 

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