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maireadsullgolf's avatar
maireadsullgolf
Helpful | Level 6
3 years ago
Solved

Only one tab displaying in spreadsheets stored on Dropbox

This morning when we open our spreadsheets on dropbox only one tab is being displayed and we can't access the other tabs on the sheet , if we download the file and open it all tabs are displayed. The...
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  • Sam DBX's avatar
    Sam DBX
    2 years ago

    Hi everybody, 

     

    Our team has made some changes, so please let us know if you're still having issues. 

     

    To clarify: there is no data corruption (i.e., we are not treating the sheets as a range within a single file). This behavior seems to be our Google editor deprecation banner "hiding the sheets tab," and we'll be adjusting this soon.

     

    Thank you for your feedback!

    Sam 

     

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Sorry to see that you're having this issue as well, DELPI and blsamie.

 

Do you see the same when logging in through a different browser or a private browsing/incognito window as well?

blsamie's avatar
blsamie
Explorer | Level 4
3 years ago

Our company only allows one browser which is Chrome and does not allow private browsing mode so I have no way to test this.

  • DELPI's avatar
    DELPI
    New member | Level 2
    3 years ago

    tried on Safari, it's worst (which makes sense as we are trying to open spreadsheets through Google Sheet > Chrome is necessarily the browser that we need to use) 

     

    can it be linked to that message, we now see "Starting March 1, 2024, Google editors won’t be available in Dropbox. Ask the file owner to convert it to another format." ? 

    • blsamie's avatar
      blsamie
      Explorer | Level 4
      3 years ago

      No not linked to that as it worked fine yesterday. 

      • blsamie's avatar
        blsamie
        Explorer | Level 4
        3 years ago

        Additionally I would have lots more users who would be having this issue if it was linked to that. 

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