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lawoeilk's avatar
lawoeilk
New member | Level 2
5 months ago
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Opening a Dropbox Paper file fails with 500 error

Device MacBook Pro M3, Windows PC Operating System/Browser (if using the web) macos 15.5, Windows 10 Dropbox App Version/Browser Version Chrome, Firefox Question or Issue I've had a couple pap...
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  • lawoeilk's avatar
    lawoeilk
    5 months ago

    I am able to successfully create, edit, save, and re-open paper docs that I make myself, in my dropbox.

    Aaaaand, now that I try opening those shared links again, they work. 🤷

lawoeilk's avatar
lawoeilk
New member | Level 2
5 months ago

I am able to successfully create, edit, save, and re-open paper docs that I make myself, in my dropbox.

Aaaaand, now that I try opening those shared links again, they work. 🤷

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

Thanks for the update, it could've been a temporary issue with their Dropbox account, or some other access issue.

If the issue occurs again, please let us know!

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