Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Hammer05's avatar
Hammer05
New member | Level 2
3 years ago

opening files that was shared with me 9 months ago

I'm trying to access few proposal videos that were shared with me 9 months ago however when I hit open with Wevideo it says there's an error message. 

 

any suggestions? 

Preview
Share
View

1 Reply

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    What is the error? If its that the link doesnt exist / file is not there etc. you need to ask whoever shared it with you to reshare. 

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!