Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
SistemasMVH1
4 years agoExplorer | Level 3
Orange box icon meaning
What does this orange box icon means? I'm on desktop, windows 11.
kittzuk
4 years agoNew member | Level 2
Hi there, thanks for your quick response.
The below screen shot shows two documents, one with the archive icon on top and one without but both within the same folder structure.
I am unable to open the file "CZ Offer Letter." Literally, nothing happens when I double click on it or right click and select open. This is happening across file types (i.e. not just pdf, but also xls and word that I've noticed).
I am able to open these files through drop box on the web.
kittzuk
4 years agoNew member | Level 2
I actually figured it out. Looks like it was an issue with Malwarebytes somehow. Once I went into Malwarebytes and added Dropbox as a safe application, the issue resolved itself.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!