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HawleyLaura's avatar
HawleyLaura
Helpful | Level 5
8 years ago
Solved

Pdf not opening in Adobe when Using Dropbox online

I have installed adobe acrobat reader DC, linked my dropbox account to it, and change the default program to open pdf files to adobe, but when I try to open a pdf from Dropbox online, it still opens ...
Preview
  • Mark's avatar
    Mark
    8 years ago
    Thats because it isnt being downloaded, its just previewing via the website (IE/Edge etc. is really bad at this).

    The only way to do it otherwise would be to download it to the computer and then NOT use the 'open' options in Edge and open it via wherever it was downloaded to.
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hi joannayotte; thanks for joining our Community and sorry for the late response.

 

If you're still having issues with this, could you walk me through the exact steps you take to do this and also send me a screenshot of what you see so I can advise further?

 

Thanks! 

HawleyLaura's avatar
HawleyLaura
Helpful | Level 5
6 years ago

Thank you.  It now appears to be working properly.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Thanks for the quick response, Laura; I'm glad to hear it's sorted now.

     

    Enjoy the rest of your day and see you around the Community! 

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