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chrisrazzell's avatar
chrisrazzell
Helpful | Level 6
2 years ago
Solved

Photos folder/tab is empty & camera uploads is the only place I can find my files

My Photos folder is empty but uploaded photos are chowing only in Camera Uploads, this only changed today. help please?
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  • BenDBX's avatar
    BenDBX
    2 years ago

    Hi Everybody,

     

    Thank you so much for reporting that everything is back to normal. Our engineering team implemented a fix that should restore visibility of photos in the Photos tab. If you're still experiencing any issues, let us know and I'll make sure that information is passed along.

     

    Thanks,

    Ben

-Lisa-'s avatar
-Lisa-
Helpful | Level 7
2 years ago

It looks like the Dropbox forum staff don’t work weekends but hopefully this thread will be read on Monday and the issue will be logged as a fault and passed over to the developers for a speedy resolution. Fingers crossed.

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